Shipping Policy

Free US shipping on orders of $50 or more
Orders of $50 or more ship free within the United States. For smaller orders, the shipping cost is shown at checkout before you pay.

Processing time
Orders ship within 24 hours on business days (Monday to Friday, excluding holidays). Orders placed on weekends or holidays ship the next business day.

Holiday delivery
Order by December 15 for delivery by Christmas.

Tracking
As soon as your order ships, we email you a confirmation with a tracking number so you can follow your package.

Delivery times
Delivery time depends on the carrier and your location. If your tracking hasn't updated in several days or your package hasn't arrived, email us at info@jambousa.com and we'll help.

Damaged in transit
If your order arrives damaged, email info@jambousa.com with your order number and a photo. We'll replace it and cover return shipping.

Returns and warranty
You can return items within 30 days, and every JAMBO lamp has a 1-year warranty. See Returns & Warranty for details.